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Articles Archives - SoundLine Communications

Misconceptions of VoIP

Posted by on Jan 22, 2015 in Articles | 0 comments

Misconceptions of VoIP

Comcast is not VoIP. Most people have Comcast and would like to believe that it is the same as analog service when in fact Comcast uses the same technology as the top tier VoIP Companies. Comcast claims their service is analog because it provides analog phone jacks to hook up analog phones and analog systems. However, it requires the Comcast internet connection to be on. Sometimes people say that their internet is down but their phones...

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Why Yealink Desk IP Phones Are The Best (An IP Phone Buyers Guide)

Posted by on Aug 21, 2014 in Articles |

Many business managers find selecting the perfect IP Phone a daunting task. Cisco, Polycom, Avaya, Shoretel, Nortel, Mitel, etc… The list goes on and on. At SoundLine Communications our favorite phone manufacture for standard desk phones (as in not cordless or conference phones, I’ll save those for more articles.) has got to be Yealink. Pause. Who? Yealink! Yealink is a chinese manufacture of high quality IP Phones that can be used with...

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TruHealth very happy with Soundline

Posted by on Nov 22, 2013 in Articles | 0 comments

We have used SoundLine Communications for the past year. We are very happy with the low cost, the flexibility, the endless features, the quality phone systems and outstanding customer support. The techs were even able to help improve our internet speed issues with our internet provider! They have set the bar so high, I cannot imagine using anyone else for my phone service now. Kasara D’Elene, President of TruHealth, Inc.

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“The Stranger” couldn’t be happier

Posted by on Nov 22, 2013 in Articles | 0 comments

We couldn’t be happier with our decision to purchase Soundline’s hosted VoIP service. We received a great deal on hardware, and the team has been extremely attentive to our needs by going to every length to make sure our system is hand-tailored to our rather specific needs. We definitely feel like we’re in good hands with Soundline. Erin Resso, IT Manager – The Stranger...

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Myth 1: Cloud-Based Phone Systems Use More Bandwidth than IP-PBX Systems

Posted by on Jan 5, 2011 in Articles, Features |

Myth 1: Cloud-Based Phone Systems Use More Bandwidth than IP-PBX Systems

Who can tell when bandwidth will be scarce at your office – used by those nosy neighbors with the gaming server in the break room? Many people believe that using a cloud-based phone system uses more bandwidth than an IP-PBX that is located on site. However, depending on the usage, there are many times where cloud-based phone systems use considerably less internet throughput. Forwarding to Cell Phones When forwarding calls to cell phones,...

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Don’t Trust Average Simultaneous Ring

Posted by on Dec 22, 2010 in Articles, Features |

Don’t Trust Average Simultaneous Ring

If you’re looking for a phone system that can support your mobile staff, and you’re considering Vonage or similar options – think again. For agents who routinely spend time in the field, Vonage’s SimulRing (and other competing VoIP services too) has major flaws, not the least of which deals with its cell phone forwarding, simultaneous ring feature. Imagine this example: Two staff members are in a meeting and one of their...

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