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Features Archives - SoundLine Communications

Myth 1: Cloud-Based Phone Systems Use More Bandwidth than IP-PBX Systems

Posted by on Jan 5, 2011 in Articles, Features |

Myth 1: Cloud-Based Phone Systems Use More Bandwidth than IP-PBX Systems

Who can tell when bandwidth will be scarce at your office – used by those nosy neighbors with the gaming server in the break room? Many people believe that using a cloud-based phone system uses more bandwidth than an IP-PBX that is located on site. However, depending on the usage, there are many times where cloud-based phone systems use considerably less internet throughput. Forwarding to Cell Phones When forwarding calls to cell phones,...

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Don’t Trust Average Simultaneous Ring

Posted by on Dec 22, 2010 in Articles, Features |

Don’t Trust Average Simultaneous Ring

If you’re looking for a phone system that can support your mobile staff, and you’re considering Vonage or similar options – think again. For agents who routinely spend time in the field, Vonage’s SimulRing (and other competing VoIP services too) has major flaws, not the least of which deals with its cell phone forwarding, simultaneous ring feature. Imagine this example: Two staff members are in a meeting and one of their...

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On Upgradable Phone Systems

Posted by on Dec 22, 2010 in Articles, Features |

On Upgradable Phone Systems

Scenario: you buy upgradable phone systems from your typical vendor and, in three years’ time, your needs change. For example, when you bought the system you were a small-time gig, but now, with the growth and arrival of a full-time sales staff, a queue for incoming calls is more and more necessary. Now, potential customers are hanging up either after spending a long time waiting, or encountering your voicemail. You need a queue and your...

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High Definition Phones (HD)

Posted by on Dec 22, 2010 in Articles, Features |

What’s the difference? Just as high definition (HD) is the latest standard for televisions, it is rapidly becoming the standard for business telecommunications. High definition phones transmit twice as much audio signal a standard phone does and four times as much as a cell phone – smartphones included. The result comes through loud and ultra-clear – presenting vibrant and lifelike quality that needs to be heard to be believed.   What...

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MBX vs. IP-PBX: Going Green with Green Phone Systems

Posted by on Dec 4, 2010 in Articles, Features |

MBX vs. IP-PBX: Going Green with Green Phone Systems

Have you seen all the wires in your office’s “telecom” closet? A mess, right? A large (and ugly) box – your PBX – runs all of your phones. Nothing could be further from green phone systems: non IP-PBX phone systems run an average of 300 watts per every 8 phones per your location. Imagine if every business had one of these! That’s about an extra $250 worth of electricity per year, per business! Even more modern IP-PBX systems...

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MBX vs. IP-PBX: Remote Features

Posted by on Dec 4, 2010 in Articles, Features |

MBX vs. IP-PBX: Remote Features

One of the best advantages of deploying a VoIP (Voice over Internet Protocol) system is the ability to connect workers remotely. No longer do you need to pay for additional phone lines for your remote employees or let them dial out with a foreign caller ID. With modern telecommunications technology, you can give any employee with a high-speed internet connection an IP phone and they can connect to your business’s office network and take...

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